Capacity of the services in the operations of the logistics services managements of petroleum de Venezuela
Abstract
The objective of the research was to identify the capacity of the services in the logistics services management of Petróleos de Venezuela on the eastern coast of Lake Maracaibo. The study was descriptive, with a non-experimental, transectional and field design. The population was made up of the management of Venezuelan oil logistics services on the eastern coast of the Lake. For data collection, the survey technique was applied, with a questionnaire containing 16 items. Validation was carried out through the judgment of 5 experts, and reliability was calculated through Cronbach's Alpha coefficient, obtaining 0.94, placing it at very high reliability. The results showed high compliance with strategic planning in the managements studied, given by very high compliance with the indicators time, location and volubility of demand, representing a strength for management.
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