Revisión sistemática de literatura sobre innovación en turismo, una agenda para futuras investigaciones
Palabras clave:
Innovación, turismo, innovación en turismo, revisión sistemática, agenda futura de investigación
Resumen
La innovación en turismo es un constructo multidimensional que ha venido ganando espacio en la investigación científica sobre turismo; con el presente trabajo, se evidencia el crecimiento aun limitado, en cuanto al número y variedad de artículos publicados en revistas de alto impacto sobre el tópico de interés, igualmente, se trazó como objetivo diseñar una agenda para futuras investigaciones sobre la Innovación en turismo; concretamente, se revisaron 184 documentos tipo artículo publicados en la base de datos SCOPUS entre el 2008 y el año 2023; mediante un análisis bibliométrico, se analizaron los datos de cocitación; agrupándolos en 6 clústeres que resaltan aspectos como el desarrollo de destinos turísticos inteligentes; así mismo, el rol relevante de la gestión pública en la promoción de la innovación turística, la articulación en redes de los diferentes grupos de interés y el diseño de nuevos productos y servicios turísticos con base en la interacción entre empresas y turistas a partir de las innovaciones tecnológicas en marketing. Los requerimientos de infraestructura y las barreras para la adopción de tecnologías en destinos turísticos poco desarrollados, los modelos de gobernanza en cohesión con las políticas públicas para la innovación turística, entre otros hallazgos, se plantean para futuras investigaciones.
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Brandão, F., Breda, Z., y Costa, C. (2019). Innovation and internationalization as development strategies for coastal tourism destinations: The role of organizational networks. Journal of Hospitality and Tourism Management, 41, 219-230. https://doi.org/10.1016/j.jhtm.2019.10.004
Brandão, F., Costa, C., y Buhalis, D. (2018). Tourism innovation networks: A regional approach. European Journal of Tourism Research, 18, 33-56. https://doi.org/10.54055/ejtr.v18i.312
Brooker, E., y Joppe, M. (2014). Developing a Tourism Innovation Typology: Leveraging Liminal Insights. Journal of Travel Research, 53(4), 500-508. https://doi.org/10.1177/0047287513497839
Brouder, P. (2012). Creative Outposts: Tourism’s Place in Rural Innovation. Tourism Planning and Development, 9(4), 383-396. https://doi.org/10.1080/21568316.2012.726254
Çakirkaya, M., y Aytaç, Ö. (2024). Bibliometric and content analysis of viral marketing in marketing literature. Cogent Business and Management, 11(1), 2364847. https://doi.org/10.1080/23311975.2024.2364847
Calle-Lamelas, J. V., García-Hernández, M., y García-Muiña, F. E. (2024). What is a smart destination in practice? The Interpretation of DMO managers from Spanish world heritage cities. Tourism Planning and Development, 21(4), 462-484. https://doi.org/10.1080/21568316.2023.2214123
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Chaney, D., y Séraphin, H. (2023). A systematic literature review and lexicometric analysis on overtourism: Towards an ambidextrous perspective. Journal of Environmental Management, 347, 119123. https://doi.org/10.1016/j.jenvman.2023.119123
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Gardiner, S. (2021). Chinese learn to surf: Learning ambidexterity and tourism experience innovation. Journal of China Tourism Research, 17(1), 142-162. https://doi.org/10.1080/19388160.2019.1685422
Gardiner, S., y Scott, N. (2018). Destination Innovation Matrix: A framework for new tourism experience and market development. Journal of Destination Marketing and Management, 10, 122-131. https://doi.org/10.1016/j.jdmm.2018.07.002
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Bourdin, S., Jean-Pierre, P., y Perrain, D. (2023). European smart specialisation strategies (RIS3): catalysts for tourism innovations? Eastern Journal of European Studies, 14(S), 13-36. https://doi.org/10.47743/ejes-2023-SI02
Brandão, F., Breda, Z., y Costa, C. (2019). Innovation and internationalization as development strategies for coastal tourism destinations: The role of organizational networks. Journal of Hospitality and Tourism Management, 41, 219-230. https://doi.org/10.1016/j.jhtm.2019.10.004
Brandão, F., Costa, C., y Buhalis, D. (2018). Tourism innovation networks: A regional approach. European Journal of Tourism Research, 18, 33-56. https://doi.org/10.54055/ejtr.v18i.312
Brooker, E., y Joppe, M. (2014). Developing a Tourism Innovation Typology: Leveraging Liminal Insights. Journal of Travel Research, 53(4), 500-508. https://doi.org/10.1177/0047287513497839
Brouder, P. (2012). Creative Outposts: Tourism’s Place in Rural Innovation. Tourism Planning and Development, 9(4), 383-396. https://doi.org/10.1080/21568316.2012.726254
Çakirkaya, M., y Aytaç, Ö. (2024). Bibliometric and content analysis of viral marketing in marketing literature. Cogent Business and Management, 11(1), 2364847. https://doi.org/10.1080/23311975.2024.2364847
Calle-Lamelas, J. V., García-Hernández, M., y García-Muiña, F. E. (2024). What is a smart destination in practice? The Interpretation of DMO managers from Spanish world heritage cities. Tourism Planning and Development, 21(4), 462-484. https://doi.org/10.1080/21568316.2023.2214123
Carlisle, S., Kunc, M., Jones, E., y Tiffin, S. (2013). Supporting innovation for tourism development through multi-stakeholder approaches: Experiences from Africa. Tourism Management, 35, 59-69. https://doi.org/10.1016/j.tourman.2012.05.010
Chaney, D., y Séraphin, H. (2023). A systematic literature review and lexicometric analysis on overtourism: Towards an ambidextrous perspective. Journal of Environmental Management, 347, 119123. https://doi.org/10.1016/j.jenvman.2023.119123
Cruz-Estrada, I., Miranda-Zavala, A. M., y Ramírez-Torres, M. (2021). Gestión inteligente de playas desde la percepción del visitante: Caso Rosarito, Baja California, México. Revista de Ciencias Sociales (Ve), XXVII(E-4), 504-520. https://doi.org/10.31876/rcs.v27i.37025
Cuétara, L. M., Sablón, N., Márquez, L. E., y Cartay, R. C. (2022). Producto turístico de naturaleza para el desarrollo de comunidades rurales en Manabí, Ecuador. Revista de Ciencias Sociales (Ve), XXVIII(2), 287-299. https://doi.org/10.31876/rcs.v28i2.37939
Del Rio-Cortina, J., Ibarra-Fernández, M., Rodríguez-Arias, C., y López-Espitia, N. (2020). Competitiveness in insular regions: Case of Isla Grande in the archapelago of Islas del Rosario, Cartagena, Colombia. WSEAS Transactions on Business and Economics, 17, 374-386. https://doi.org/10.37394/23207.2020.17.40
Di Bella, A., Petino, G., y Scrofani, L. (2019). The Etna macro-region between peripheralization and innovation: Towards a smart territorial system based on tourism. Regional Science Policy and Practice, 11(3), 493-507. https://doi.org/10.1111/rsp3.12176
Di Foggia, G., y Lazzarotti, V. (2014). Assessing the link between revenue management and performance: Insights from the Italian tourism industry. Measuring Business Excellence, 18(1), 55-65. https://doi.org/10.1108/MBE-11-2013-0059
Divisekera, S., y Nguyen, V. K. (2018). Drivers of innovation in tourism: An econometric study. Tourism Economics, 24(8), 998-1014. https://doi.org/10.1177/1354816618794708
Farrukh, B., Younis, I., y Longsheng, C. (2023). The impact of natural resource management, innovation, and tourism development on environmental sustainability in low-income countries. Resources Policy, 86(Part-B), 104088. https://doi.org/10.1016/j.resourpol.2023.104088
Gabor, M. R., Oltean, F. D., y Coca, A. (2023). Innovative tourism products as sustainable solutions for emerging economies. ECONOMICS - Innovative and Economics Research Journal, 11(1), 69-84. https://doi.org/10.2478/eoik-2023-0007
Gardiner, S. (2021). Chinese learn to surf: Learning ambidexterity and tourism experience innovation. Journal of China Tourism Research, 17(1), 142-162. https://doi.org/10.1080/19388160.2019.1685422
Gardiner, S., y Scott, N. (2018). Destination Innovation Matrix: A framework for new tourism experience and market development. Journal of Destination Marketing and Management, 10, 122-131. https://doi.org/10.1016/j.jdmm.2018.07.002
Hansen, M., Hjalager, A.-M., y Fyall, A. (2019). Adventure tourism innovation: Benefitting or hampering operations? Journal of Outdoor Recreation and Tourism, 28, 100253. https://doi.org/10.1016/j.jort.2019.100253
Hernández, J. M., Pasaco, B. S., y Campón, A. M. (2020). Aplicación del enfoque experiencial a la innovación de marketing de destinos turísticos: Recomendaciones para su implementación en Ecuador. Innovar, 30(77), 63-76. https://doi.org/10.15446/innovar.v30n77.87429
Herrera, A., Arroyo, Á., Jiménez, A., y Herrero, Á. (2023). Artificial Intelligence as Catalyst for the Tourism Sector: A Literature Review. Journal of Universal Computer Science, 29(12), 1439-1460. https://doi.org/10.3897/jucs.101550
Hjalager, A.-M. (2010a). A review of innovation research in tourism. Tourism Management, 31(1), 1-12. https://doi.org/10.1016/j.tourman.2009.08.012
Hjalager, A.-M. (2010b). Regional innovation systems: The case of angling tourism. Tourism Geographies, 12(2), 192-216. https://doi.org/10.1080/14616681003725201
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Publicado
2025-12-09
Cómo citar
Valencia-Velosa, J. M., Zúñiga-Collazos, A., & Castillo-Palacio, M. (2025). Revisión sistemática de literatura sobre innovación en turismo, una agenda para futuras investigaciones. Revista De Ciencias Sociales, 31(4), 140-160. https://doi.org/10.31876/rcs.v31i4.44844
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