Revista
de la
Universidad
del Zulia
Fundada en 1947
por el Dr. Jesús Enrique Lossada
DEPÓSITO LEGAL ZU2020000153
ISSN 0041-8811
E-ISSN 2665-0428
Ciencias del
Agro,
Ingeniería
y Tecnología
Año 14 N° 39
Enero - Abril 2023
Tercera Época
Maracaibo-Venezuela
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
492
Digital technologies as a tool of efficient logistics
Liudmyla Verbivska*
Zhanna Zhygalkevych**
Yuliia Fisun***
Ihor Chobitok****
Volodymyr Shvedkyi*****
ABSTRACT
The study is dedicated to the justification of the need for the wide implementation of digital
technologies in logistics activities, taking into account globalization challenges. The purpose of
the article is to highlight the basics of implementing digital technologies as a tool of efficient
logistics in modern conditions. The methodological basis of the study is a systematic approach,
which allows studying logistics as a complex set of interdependent and interacting subsystems
that have integral properties and develop under the influence of internal and external influencing
factors. It has been proven that the use of information technologies in logistics makes it possible
to: effectively solve current problems and eliminate possible problems in the future; improve the
quality of logistics services; maximally load the capacity of logistics flows; rationalize material
flows; increase the safety of transportation; optimize costs for the supply of resources and
products; eliminate intermediate links by ensuring the transformation of information into forms
that are convenient for consumers; increase the efficiency of information exchange and increase
its security; implement new services and innovative customer support tools.
KEYWORDS: Digital technologies, logistics, logistics sphere, logistics services, system
approach.
* Associate Professor, Department of Business and Personnel Management, Yuriy Fedkovych Chernivtsi National
University, 2, Kotsyubynsky Str., Chernivtsi, 58012, Ukraine. ORCID: https://orcid.org/0000-0002-2768-9157. Е-mail:
l.verbivska@chnu.edu.ua.
** Professor, Department of Management, National Technical University of Ukraine “Igor Sikorsky Kyiv Polytechnic
Institute”, 37, Prospekt Peremogy, Kyiv, 03056, Ukraine. ORCID: https://orcid.org/0000-0002-5847-1302. E-mail:
zhygalkevych@gmail.com
*** Associate Professor, Department of Marketing, National Aviation University, 1, Lyubomyr Huzar avenue, Kyiv,
03058, Ukraine. ORCID: https://orcid.org/0000-0001-8409-9842. Е-mail: ukraneza78@gmail.com
****Assistant, Department of Economics and Management, Ukrainian Engineering and Pedagogical Academy, 16,
University Str., Kharkiv, 61003, Ukraine. ORCID: https://orcid.org/0000-0001-7259-431X. Е-mail:
igor_chobitok@ukr.net
*****PhD Student, Department of Economic Cybernetics and Economic Security Management, Kharkiv National
University of Radio Electronics, 14, Prospect Nauki, Kharkiv, 61166, Ukraine. ORCID: https://orcid.org/0000-0002-8972-
6806. E-mail: shvedkyy@gmail.com
Recibido: 13/09/2022 Aceptado: 09/11/2022
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
493
Tecnologías digitales como herramienta de logística efectiva
RESUMEN
El estudio está dedicado a la justificación de la necesidad de una amplia implementación de
las tecnologías digitales en las actividades logísticas, teniendo en cuenta los desafíos de la
globalización. El propósito del artículo es resaltar los conceptos básicos de la implementación
de tecnologías digitales como una herramienta para una logística eficiente en las condiciones
modernas. La base metodológica del estudio es un enfoque sistemático, que permite estudiar
la logística como un conjunto complejo de subsistemas interdependientes e interactivos que
tienen propiedades integrales y se desarrollan bajo la influencia de factores de influencia
internos y externos. Está comprobado que el uso de las tecnologías de la información en la
logística permite: resolver eficazmente los problemas actuales y eliminar posibles problemas
en el futuro; mejorar la calidad de los servicios logísticos; cargar al máximo la capacidad de
los flujos logísticos; racionalizar los flujos de materiales; aumentar la seguridad del
transporte; optimizar costos para el suministro de recursos y productos; eliminar los enlaces
intermedios asegurando la transformación de la información en formas que sean convenientes
para los consumidores; aumentar la eficiencia del intercambio de información y aumentar su
seguridad; implementar nuevos servicios y herramientas innovadoras de atención al cliente.
PALABRAS CLAVE: Tecnologías digitales, logística, ámbito logístico, servicios logísticos,
enfoque de sistema.
Introduction
Today, logistics services occupy a leading place in the international market, as
logistics is an indispensable tool for improving business efficiency. Modern challenges of the
development of the world economy are increasingly actualizing issues related to
international supply chains, which increases the requirements for the quality of logistics
services. At the same time, it is impossible to improve the quality of logistics services without
the introduction of modern digital technologies. Digital technologies expand the
opportunities of enterprises to advance on the international market by conducting more
profitable operations, finding new customers, optimizing production and sales costs through
the use of modern information, its analytics and decision-making using digital technologies.
The relevance of the implementation of digital technologies in logistics is also due to the
COVID-19 pandemic, which dealt a serious blow to the sale of resources and goods through
intermediaries and determined the expediency of the spread of the use of logistics.
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
494
Today, logistics is primarily a supply chain in Industry 4.0, represented in the form of
a Cyber-Physical Systems (CPS), which ensures the interconnection of physical objects that,
thanks to information processing processes, turn into virtual objects.
The purpose of the article is to highlight the basics of implementing digital
technologies as a tool for improving the efficiency of logistics in modern conditions. To
achieve the set goal, the following tasks were outlined and solved:
- proven relevance of research on the implementation of digital technologies in the
field of logistics;
- the expediency of using the methodology of the system approach to the
implementation of digital technologies as a logistics tool is substantiated;
- an analysis of modern digital technologies implemented in logistics was carried out
- the advantages of using modern digital technologies in logistics activities were
proven, which made it possible to highlight the conclusions of the conducted research.
1. Literature Review
Studying the impact of digitization on logistics activities in modern conditions is an
extremely relevant and timely issue. Many foreign and domestic scientists have devoted their
research to this topic, including: Buss K.-P. (2022); Cosmulese C.G. (2019); Dimitrios Κ.
Nasiopoulos (2021); Gan W. (2022); Gupta Himanshu (2022); Iqbal T. (2022); Ivanova N.
(2022); Ju Yingjie (2021); Junge A.L. (2020); Kholiavko N. (2022); Kuteyi D. (2022);
Merkaš Z. (2020); Papulová Z. (2023); Parhi S. (2022); Parola F. (2021); Popelo O. (2022);
Tulchynska S. (2021); Vovk O. (2021); Wei F. (2019) and other.
The authors (Dimitrios Κ. Nasiopoulos et al., 2021) explore that the role of digital
marketing is supported by numerous studies that address the following challenges: data
explosion, social media, channel proliferation, and changing consumer demographics that
correspond to developments in the digital marketplace and supply chain. Particularly useful
for supply chain companies, researchers say, offering data to better understand the optimal
level of digital marketing adaptability. The results of the study are extremely useful for
logistics companies, as they lead to the optimization of the distribution network.
Within the scope of the study (Ju Yingjie et al., 2021), the scientists focused on the
relationship between the quality of integration, joint value creation and sustainability in
logistics. The results of the study show that the quality of integration is an important
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
495
antecedent variable that contributes to the sustainability of the logistics system. The
researches (Parola F. et al., 2021) analyzed how the implementation of new digital
technologies can provide valuable business opportunities for logistics centers in maritime
supply chains. Scientists have proposed a special conceptual framework for delineating
relevant business opportunities that arise as a result of the introduction of advanced digital
technologies for each type of logistics center. Based on the results of the study, alternative
strategic options for innovative logistics chains and increasing the competitiveness of various
cargo logistics centers are proposed.
Scientists (Junge A.L., 2020) are exploring the prospects of using digital technologies
for sustainable logistics and supply chain processes in manufacturing. The authors prove that
digital technologies lead to possible improvements in terms of transparency of energy
consumption, reduction of distribution distances and optimization of logistics resources.
The article (Merkaš Z. et al., 2020) explores the role of blockchain in achieving
logistics goals. The authors determined that the implementation of blockchain technology in
logistics and transport contributes to the optimization of business processes, traceability
and transparency of the supply chain, as well as significant financial savings.
The practical significance of the study (Wei F. et al., 2019) lies in the development of
a methodology for a structured assessment of digital transformation and its impact on
logistics. The assessment approach takes into account economic, environmental and social
aspects at different levels of planning, focusing on the relevant requirements and impacts to
be obtained. This structured assessment approach provides researchers and decision-makers
with a handy tool to analyze the large-scale implications of digital transformation for
logistics.
The authors of the study (Papulová Z. et al., 2023) determine the advantages and
disadvantages of digital technologies in logistics, based on the experience of using telematics
technologies. Scientists have determined that digitization in the operator business will
become one of the key tools that will bring transparency and efficiency, reduce various types
of costs, but be successful in strong business competition.
The study (Iqbal T. et al., 2022) aims to examine the moderating role of digitalization
in increasing the transparency of humanitarian logistics and supply chains in Pakistan. The
authors emphasize that in Pakistan, where corruption and mismanagement in humanitarian
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
496
logistics and supply chain are of greatest concern to all stakeholders, digitization is the way
to create transparency in the logistics system and strengthen donor confidence.
However, taking into account the significant publication activity in the indicated
direction of research, the issue of using digital technologies as a tool of effective logistics is
gaining more and more relevance and requires further research.
2. Methodology
The methodology for researching the implementation of digital technologies as a
logistics tool is a systematic approach (Fig. 1), which acts as a methodological basis for the
implementation of logistics services and allows studying logistics as a complex set of
interdependent and interacting subsystems that have integral properties and develop under
the influence of internal and external influencing factors of which digitization stands out
today.
The system approach makes it possible to substantiate management decisions in
accordance with the goals and objectives of the entire logistics system. A systematic
approach to the study of the implementation of digital technologies as a logistics tool makes
it possible to take into account the sequence in the phasing of logistics services, to coordinate
information resources and other parameters of the project logistics system, to ensure the
absence of conflicts between the goals of individual logistics subsystems.
According to the system approach of implementing digital technologies as a logistics
tool, the following principles can be distinguished:
- flexibility, which provides for the possibility of changes in logistics processes in
accordance with the emergence of new digital technologies;
- adaptability, which ensures changes in logistics services as a result of receiving
information data on dynamic changes in the environment;
- stability, which is ensured as a result of the introduction of digital technologies
under the influence of environmental factors;
- integration, which makes it possible due to the use of digital technologies, data
collection and processing, transmission and accumulation of information to interact and
make joint management decisions in logistics;
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
497
Figure 1. Methodological principles of implementation of digital technologies in logistics
Source: constructed by the authors
- intellectuality, which involves the use of artificial intelligence, ensuring the
appropriate level of informatization of logistics processes in the process of making
management decisions.
Compliance with the principles of flexibility, adaptability, stability, integration and
intelligence using a systemic approach to the implementation of digital technologies as a tool
of logistics provides an opportunity to increase the efficiency of logistics processes.
METHODOLOGICAL PRINCIPLES OF IMPLEMENTATION OF DIGITAL
TECHNOLOGIES IN LOGISTICS
DIGITAL TECHNOLOGIES AS A TOOL FOR EFFICIENT
LOGISTICS
SYSTEMATIC APPROACH
Adaptability
Integration
Flexibility
Stability
Intellectuality
allows you to study logistics as a complex set
of interdependent and interacting subsystems
that have integral properties and develop under
the influence of internal and external
influencing factors, among which digitization
is the determining factor today
makes it possible to take into account the
sequence in the phasing of logistics services
ensures the absence of conflicts between the
goals of individual logistics subsystems
makes it possible to coordinate information
resources and other parameters of the project
logistics system
METHODOLOGICAL
APPROACH
METHODOLOGICAL
PRINCIPLES
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
498
3. Results
The implementation of digital technologies in the logistics sphere makes it possible to
ensure better management of production stocks, more optimal use of warehouse space,
reduce costs for internal warehouse maintenance, and increase the efficiency of picking goods
in accordance with current demand. Digital technologies provide new features of the logistics
sphere (Fig. 2). The software of the warehouse management system makes it possible to
significantly reduce operating costs by reducing the time of searching for warehouse
products, more optimal use of warehouse space.
Figure 2. Signs of logistics under the influence of the use of digital technologies
Source: constructed by the authors
Also important is the accounting of cargoes and their constant support by the
dispatch service, which can be carried out more at the expense of digital technologies, which
reduces the influence of the human factor on decision-making, as well as the error of their
decision-making.
Digital technologies make it possible to achieve a fundamentally new level of accuracy
and reliability in information exchange, thanks to modern information and communication
technologies, close interaction with business partners is possible, which makes it possible to
shorten the order cycle and its processing during transportation.
The positive effects of the introduction of digital technologies in logistics are beyond
doubt. The advantages of the implementation of digital technologies in the logistics activities
of enterprises are presented in Fig. 3.
SIGNS OF
LOGISTICS
Digital type system
A new concept of value
chains
Digitization as the basis of
logistics flow management
Functioning as a system in
virtual space
Integration of all systems
of functioning
The dominance of
digitization over
automation
One-stop shop model
Digital service
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
499
Figure 3. Advantages for enterprises of using logistics and implementing digital
technologies
Source: constructed by the authors
In logistics activities, the use of digital technologies is important in planning the
to increase the competitiveness of enterprises
effectively solve current problems and eliminate possible problems in the future
improve the quality of goods and services due to more optimal delivery on time and
conditions
reduce the number of leading links between the manufacturer, supplier and consumer of
products
reduce the cost of supplying resources for production and delivery of finished products
improve the quality of logistics services
EXPANDING THE USE OF LOGISTICS SERVICES PROVIDES AN OPPORTUNITY
rationalize material flows
maximally download the capacity of logistics flows
increase the safety of transportation
optimize costs for the supply of resources and products
save material costs along the logistics route
increase the efficiency of information exchange and at the same time increase its security
eliminate intermediate links by ensuring the transformation of information into forms that
are convenient for consumers
implement new services and innovative customer support tools
THE USE OF DIGITAL TECHNOLOGIES IN LOGISTICS GIVES AN OPPORTUNITY
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
500
distribution of resources, transport costs, the location of inventory and other areas of planned
activities. Resource allocation planning makes it possible to minimize future inventory
problems and ensure clarity and timeliness of inventory replenishment when using modern
information resources.
But the positive effect of the implementation of digital technologies is manifested not
only in the management of stocks, but also in the processing and registration of orders in real
time, planning of transportation, auditing of payments for transportation of products, etc.
Automation of product identification ensures awareness of all stages of the logistics service
process, protects against the appearance of falsified products.
The development of digital technologies led to the transition from automation in the
logistics system to digitalization thanks to the introduction of:
- Internet of Things – IoT / Machine-to-Machine – M2M;
- Interactive e-portals;
- Big Data;
- Artificial intelligence (AI);
- Business intelligence (BI);
- Data mining;
- Block Chain;
- Cloud Services;
- E-Commerce;
- Fifth Party Logistics (5PL);
- Call-center,
- Strategic Network Optimization (SNO);
- E-Supply Chain Management (E-SCM);
- Enterprise Resource Planning (ERP);
- Transport Management System (TMS);
- Warehouse Management System (WMS);
- Manufacturing (Distribution) resource planning (M(D)RP II);
- Enterprise resource planning (ERP ІІ), (ERP ІІ = MRP II + FRP);
- Customer Synchronized Resource Planning (CSRP);
- Customer Relationship Management (CRM);
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
501
- Supply Chain Management (SCM);
- Supplier Relationship Management (SRM);
- Continuous Acquisitions and Life Cycle Support (CALS);
- Electronic Data Interchange (EDI) et.al.
The introduction of digital technologies destroys operational differentiation due to its
functioning in virtual space, which affects not only the cost component of values, but also
customer orientation with a shorter cycle of logistics services.
The application of Fifth Party Logistics (5PL) through a "single window" provides the
entire set of integrated logistics services and gives the cargo owner the opportunity to receive
the entire range of logistics services on one resource at once on one resource. 5PL acts as a
practical tool for managing logistics flows, which include material, virtual, labor, financial,
information, and to ensure a synergistic effect for logistics as a whole.
Digital technologies led to the use of the "direct to consumer" (D2C) approach, which
popularized the demand for delivery services and made it possible to reduce manufacturers'
costs of maintaining their own fleet. Artificial intelligence (AI) toolkit that maximally
implements digital technologies for self-management of transportation in real time and
provides maximum personalization of relations with the end consumer.
Cloud technologies combine physical and virtual reality as a result of adding physical
physical reality to digital virtual objects. Cloud technologies successfully serve such elements
of the logistics system as: warehousing, supply of resources and products, optimization of
transportation, etc. The greatest effect of the introduction of cloud technologies is observed
in the maintenance of warehouse management, as they make it possible to reduce the costs
of assembling goods by half, improve the picking process, and ensure better placement of
cargo in warehouses. Cloud and network information systems make it possible to visualize
warehouses and develop projects for their reconstruction to increase the efficiency of using
warehouses.
Digital technologies of cloud and network services are actively used and have the
potential for their further application in the optimization of transportation, especially
international ones, verification of the completeness of deliveries, warehouse loading control,
and the navigation system of logistics operations.
Digital technologies such as Knapp, SAP and Ubimax systems are also widely used in
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
502
logistics, which provide the opportunity to recognize such logistics objects as warehouses,
transport, routes in real time, read barcodes, scan internal navigation and integrate
information from warehouse management systems, calculate the most optimal routes,
constantly update information about the balance in warehouses in real time, avoid errors in
the accounting of goods in warehouses, reduce inventory costs.
A new direction in the implementation of digital technologies in logistics is the
introduction for customers of services related to storage, repair and improvement of the
quality of logistics services. Also, high efficiency is demonstrated by the application of cloud
technologies in the control and monitoring of the activities of warehouse and repair
employees with the help of advanced image recognition, which makes it possible to detect
errors in the assembly and repair process. Cloud-based digital systems provide a visual way
to support the identification and correction of errors by workers, reducing assembly and
repair time.
The use of cloud technologies makes it possible to combine goods during shipment by
scanning their dimensions and estimating their weight, which allows you to choose not only
the best shipping option, but also packaging.
Today, the use of such digital technology systems as:
- the Transport Management System (TMS), which is used for the maintenance of
transport business processes in logistics systems, provides for the management of business
processes related to transportation and the provision of related services, which include
calculations of the cost of transportation, including various types of transport, accounting
for customs costs, accounting of data on loading and unloading operations, delivery terms,
transportation time, etc.;
- the Warehouse Management System (WMS), which is used for warehouse logistics,
provides for management of warehouse topology, parameters of product nomenclature,
planning of warehouse operations, application of information systems for storage of stocks
and processing of cargoes of finished products;
- the Manufacturing (Distribution) resource planning (M(D)RP II) system is used in
the management of stocks, supply, sales of products, is an integrated methodology of the
business process of planning or distribution of material and production resources;
- Enterprise resource planning (ERP ІІ) system, ERP ІІ = MRP II + FRP + DRP is an
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
503
enterprise resource management system where planning of the material component, time of
work centers, as well as financial resources FRP, DRP – distribution resource management,
makes it possible to cover all business -processes of a logistics enterprise, is an integrated
methodology for managing all enterprise resources. It is a fairly widespread information
system for the simultaneous provision of management and financial functions. The system
allows you to analyze the company's activities, planning and allocation of resources, prepare
production tasks on the basis of analytical data, monitor the progress of their implementation
based on the interactivity of information processing. The popularity of this system is
connected with the possibility of combining a large number of specialized software modules,
which are combined into contours and are multifunctional. The difference of the second
generation of this program from the original one is the use of new, more innovative digital
technologies, which include On-line Analytical Processing (OLAP), which is a new
generation of multidimensional data analysis in a data bank, as well as a progressive
BalancedScorecard (BSC), which in general, it provides for ERP II a modular, not a process
representation of the management of processes in the enterprise;
- the Customer Synchronized Resource Planning (CSRP) system also covers all
business processes of the enterprise, it is an integrated methodology for managing all types
of enterprise resources, its feature is synchronization with the needs of the buyer;
- the Customer Relationship Management (CRM) system provides logistics business
processes, the integrated methodology of logistics management is aimed at interaction and
relationships with customers;
- the Supply Chain Management (SCM) system provides for the creation of a network
of enterprises thanks to the integrated methodology of supply chain management to meet the
needs of the client with optimal costs, its use makes it possible to reduce the amount of
working capital invested in inventories and simultaneously improve the level of service;
- the Supplier Relationship Management (SRM) system, the main direction of which
is the management of interaction with suppliers, designed to automate the company's SRM
strategy, is presented on the market as a corporate information system;
- the Continuous Acquisitions and Life cycle Support (CALS) system, which provides
a general systemic approach in logistics as it involves the logistic design of supply chains
with interactive support. The main focus of the system is focused on the strategy of
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
504
increasing the efficiency, profitability, productivity of heterogeneous processes in logistics
due to the introduction of systematic methods of information interaction of participants in
the logistics chain cycle. The use of such a system makes it possible to reduce time, reduce
production costs, reduce the cost of technical documentation and protect against possible
errors and mistakes in the implementation of logistics services. The application of the CALS
system is based on the use of a single information space in which the interaction of
participants takes place through the exchange of data in a certain supply chain. Legal,
marketing, production, economic, open commercial information is used during the supply
life cycle. The ease of distribution of innovative design solutions makes it possible to increase
their effectiveness;
- E-commerce is positioned as working with buyers through a system of electronic
trading platforms for online ordering on the website of the seller company;
- the Electronic Data Interchange (EDI) system is used to provide an electronic
circulation document in a unified standard data format of direct and reverse converted texts,
which allows you to quickly and efficiently integrate them into business programs thanks to
the automation of the creation, receipt, processing and sending of electronic documents,
which eliminates disadvantages of the traditional document flow process in logistics. The
EDI system makes it possible to eliminate the shortcomings of the logistics process due to
the digitalization of such processes as sending an order when it is changed, specifying an
order, delaying invoicing, etc. Thanks to the EDI system implemented in logistics,
communication channels between individual logistics units are improved, labor productivity
increases, operational and administrative costs are reduced.
Expanding the use of logistics services makes it possible to:
- increase the competitiveness of enterprises;
- to improve the quality of goods and services due to more optimal delivery according
to time and conditions;
- reduce the costs of supplying resources for production and delivery of finished
products;
- to reduce the number of leading links between the manufacturer, supplier and
consumer of products.
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
505
4. Discussion
In our opinion, the study by the authors (Parhi S.et al., 2022) on the growth of
scientific and managerial interests in sustainable development and digital logistics
technologies, which explains the urgent need to expand the conceptual perspective and the
perspective of implementation, deserves attention. Scientists have identified and critically
evaluated fifteen favorable factors for the implementation of sustainable Logistics 4.0 for
different companies at different stages of digitalization. As a conclusion, we support the
results of the authors and believe that this study will help policymakers in conceptualizing
and defining the plan for the implementation and implementation of the strategic map of
sustainable Logistics 4.0.
We support the research of the authors (Gan W. et al., 2022), in which the main
reasons for the harmonious development of the logistics industry, digitalization and
ecological civilization in four provinces of China and the practical feasibility of the specific
proposals are determined.
We consider it relevant to use the study (Gupta Himanshuet al., 2022), within which
scientists identified obstacles to innovative digitization technologies that hinder the digital
development of supply chain logistics during the pandemic. Within the framework of the
article, a strategy for combating these barriers and overcoming them has been developed.
Supporting the scientists, we believe that the results reveal an understanding of the barriers
to digitalization during the pandemic, which can be valuable for managers and researchers.
Supporting the authors (Buss K.-P. et al., 2022), we would like to point out that the
research deserves practical implementation, in which, based on empirical findings, it is
claimed that the actual driver of digitalization and the purpose of using digital technologies
is an attempt to optimize and control market relations and competitive processes, which are
primarily determined by the specifics of the relevant industries industry, including logistics.
A study by scientists (Kuteyi D. et al., 2022) is worthy of attention, where it is proven
that increasing the productivity of logistics is considered a significant driver of economic
growth. We share the opinion of the authors that digitization in logistics promotes global
trade and includes improved tracking systems, digitized information flows, artificial
intelligence and automation.
Having considered the results of research by scientists, it should be noted that the
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
506
issue of the implementation of digital technologies in logistics is an important and relevant
area of research and requires further study.
Conclusion
Digital technologies make it possible to turn capital costs into operations, ensuring
the preservation of information and providing quick access to it, on the basis of which more
optimal management decisions are possible, as well as the implementation of preventive
actions on any chain of logistics services, which increases the quality of customer service.
Justification of the advantages of using digital technology systems in logistics
activities such as: E-Commerce; Fifth Party Logistics; Call center, Strategic Network
Optimization; E-Supply Chain Management; Enterprise Resource Planning; Transport
Management System, Warehouse Management System, Manufacturing (Distribution)
resource planning, Enterprise resource planning, Customer Synchronized Resource
Planning, Customer Relationship Management, Supply Chain Management, Supplier
Relationship Management, Continuous Acquisitions and Life cycle Support, Electronic Data
Interchange and others enables to evaluate their significant contribution to the development
of the logistics sphere.
It has been proven that the use of digital technologies in logistics makes it possible to:
effectively solve current problems and eliminate possible problems in the future; improve the
quality of logistics services; load the capacity of logistics flows to the maximum; rationalize
material flows; increase the safety of transportation; save material costs along the logistics
route; to optimize costs for the supply of resources and products; to eliminate intermediate
links by ensuring the transformation of information into forms that are convenient for
consumers; increase the efficiency of information exchange and at the same time increase its
security; implement new services and innovative customer support tools.
The issue of identifying existing problems in the development of logistics and
developing ways to solve them using modern capabilities of digital technologies requires
further scientific research.
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
507
References
Buss, K.-P., Oberbeck, H., Tullius, K. (2022). Systemische Rationalisierung 4.0. Wie
Wettbewerb und Geschäftsmodelle die Digitalisierung in Handel, Logistik und
Finanzdienstleistungen prägen. Berlin Journal fur Soziologie, 32(1), 35–68.
Cosmulese, C.G., Grosu, V., Hlaciuc, E., Zhavoronok, A. (2019). The Influences of the Digital
Revolution on the Educational System of the EU Countries. Marketing and Management of
Innovations, 3, 242-254.
Dimitrios, Κ. Nasiopoulos, Damianos P. Sakas, Panagiotis Trivellas. (2021). The Role of
Digital Marketing in the Development of a Distribution and Logistics Network of
Information Technology Companies. Springer Proceedings in Business and Economics. In
Damianos P. Sakas & Dimitrios K. Nasiopoulos & Yulia Taratuhina (ed.), Business
Intelligence and Modelling (pp. 267-276).
Gan, W., Yao, W., Huang, S., Liu, Y. (2022). A Study on the Coupled and Coordinated
Development of the Logistics Industry, Digitalization, and Ecological Civilization in Chinese
Regions. Sustainability, 14, 6390.
Gupta, Himanshu, Yadav, Avinash Kumar, Kusi-Sarpong, Simonov, Khan, Sharfuddin
Ahmed, Sharma, Shashi Chandra. (2022). Strategies to overcome barriers to innovative
digitalisation technologies for supply chain logistics resilience during pandemic. Technology
in Society, 69, 101970.
Iqbal, T., Ahmad, S. (2022). Transparency in humanitarian logistics and supply chain: the
moderating role of digitalization. Journal of Humanitarian Logistics and Supply Chain
Management, 12(3), 425-448.
Ivanova, N., Popelo, O., Avhustyn, R., Rusak, O., Proshchalykina, A. (2022). Marketing
Strategy of the Small Business Adaptation to Quarantine Limitations in the Sphere of Trade
Entrepreneurship. IJCSNS International Journal of Computer Science and Network Security,
22(1), 149-160.
Ju, Yingjie, Hou, Hanping, Yang, Jianliang (2021). Integration quality, value co-creation and
resilience in logistics service supply chains: moderating role of digital technology. Industrial
Management and Data Systems, 121(2), 364-380.
Junge, A.L. (2020). Prospects of Digital Transformation Technologies (DTT) for Sustainable
Logistics and Supply Chain Processes in Manufacturing. Springer Proceedings in Business
and Economics, in: Adriana Leiras & Carlos Alberto González-Calderón & Irineu de Brito
Junior & Sebastián Villa & Hugo (ed.), Operations Management for Social Good (pp. 713-
720).
Kholiavko, N., Popelo, O., Melnychenko, A., Derhaliuk, M., Grynevych, L. (2022). The Role
of Higher Education in the Digital Economy Development. Revista Tempos E Espaços Em
Educação, 15(34), e16773.
REVISTA DE LA UNIVERSIDAD DEL ZULIA. 3ª época. Año 14, N° 39, 2023
Liudmyla Verbivska et al/// Digital technologies as a tool of efficient logistics, 492-508
DOI: http://dx.doi.org/10.46925//rdluz.39.28
508
Kuteyi, D., Winkler, H. (2022). Logistics Challenges in Sub-Saharan Africa and
Opportunities for Digitalization. Sustainability, 14, 2399.
Merkaš, Z., Perkov, D., Bonin, V. (2020). The Significance of Blockchain Technology in
Digital Transformation of Logistics and Transportation. International Journal of E-Services
and Mobile Applications (IJESMA), 12(1), 1-20.
Papulová, Z., Korge, C., Pritzl, S. (2023). Digitalization in Transport Logistics due to COVID-
19: A Case Study from Germany. In: Cagáňová, D., Horňáková, N. (eds), Industry 4.0
Challenges in Smart Cities. EAI/Springer Innovations in Communication and Computing
(pp. 145-154). Springer, Cham.
Parhi, S., Joshi, K., Gunasekaran, A., Sethuraman, K. (2022). Reflecting on an empirical study
of the digitalization initiatives for sustainability on logistics: The concept of sustainable
logistics 4.0. Cleaner Logistics and Supply Chain, 4, 100058.
Parola, F., Satta, G., Buratti, N., Vitellaro, F. (2021). Digital technologies and business
opportunities for logistics centres in maritime supply chains. Maritime Policy &
Management, 48(4), 461-477.
Popelo, O., Tulchynska, S., Revko, A., Butko, M., Derhaliuk, M. (2022). Methodological
Approaches to the Evaluation of Innovation in Polish and Ukrainian Regions, Taking into
Account Digitalization. Comparative Economic Research. Central and Eastern Europe, 25(1),
55-74.
Tulchynska, S., Popelo, O., Tulchynckiy, R., Khanin, S., Hrechko, A. (2021). Modeling and
forecasting of the integrated index of innovation activity of regions. Management Theory and
Studies for Rural Business and Infrastructure Development, 43(2), 307-315.
Tulchynska, S., Vovk, O., Popelo, O., Saloid, S., Kostiunik, O. (2021). Innovation and
investment strategies to intensify the potential modernization and to increase the
competitiveness of microeconomic systems. IJCSNS International Journal of Computer Science and
Network Security, 21(6), 161-168.
Wei, F., Alias, C., Noche, B. (2019). Applications of Digital Technologies in Sustainable
Logistics and Supply Chain Management. In: Melkonyan, A., Krumme, K. (eds), Innovative
Logistics Services and Sustainable Lifestyles (pp. 235-263). Springer, Cham.
