Revista Arbitrada Formación Gerencial

Presentation of the May 2025 edition

2025-06-04T03:20:32+00:00

The Peer-Reviewed Journal of Management Training of the Eastern Lake Coast Core of the 
University of Zulia is pleased to present the first issue of the journal's 24th year, 
corresponding to May 2025. This new edition is dedicated to promoting reflective and 
critical thinking and innovative scientific research in the fields of social, political, 
economic, humanities, and technical sciences. This academic space was created with the 
purpose of disseminating knowledge through an interdisciplinary approach and dialogue between 
knowledge sources, contributing to the sustainable and equitable development of our communities.

INTERNAL FACTORS THAT CAN GENERATE INFLATION IN SMALL AND MEDIUM-SIZED ENTERPRISES IN PANAMA

2025-06-04T03:20:33+00:00

The purpose of this article is to present an analysis of the internal factors that influence inflation in small and medium-sized enterprises in the Republic of Panama, focusing on market structure and internal competition, the dependence on imported goods and services, domestic demand and purchasing power, as well as fiscal policy and public spending. The methodology used corresponds to an analytical research approach with a documentary design. This study reveals the complexity and interconnection of the economic dynamics that affect the daily lives of citizens. As the analysis delves into market structure, import dependence, domestic demand behavior, and fiscal policies, it becomes clear that inflation is not an isolated phenomenon but the result of multiple interacting variables.

IMPACT OF QUALITATIVE AND QUANTITATIVE RESEARCH ON STUDENTS IN THE SEVENTH SEMESTER OF THE LANGUAGE AND LITERATURE DEGREE AT THE FACULTY OF PEDAGOGY OF THE “LUIS VARGAS TORRES” TECHNICAL UNIVERSITY OF THE CITY OF ESMERALDAS

2025-06-04T03:20:34+00:00

The present study analyzes the impact of teaching qualitative and quantitative research methodologies on seventh-semester students of the Language and Literature Pedagogy program at the “Luis Vargas Torres” Technical University of Esmeraldas. Its objective is to evaluate the importance of research training in students' academic and professional development by identifying teaching strategies, student motivation, and the use of digital tools. To achieve this, a mixed-methods design was employed, combining qualitative and quantitative techniques. A descriptive study was conducted with 48 students selected through non-probabilistic purposive sampling. In the qualitative approach, semi-structured interviews were conducted to understand students' perceptions. In the quantitative approach, structured questionnaires with a scale from 1 to 5 were used to measure the importance of research, motivation, teaching strategies, and the use of digital tools. The results show that while most students recognize the relevance of research in their education, a significant percentage still does not perceive it as essential. Additionally, 62% of respondents stated that they feel motivated to engage in research projects, although some reported difficulties due to the lack of dynamic teaching strategies and the limited use of digital tools. In conclusion, research is key to student education but requires improvements in teaching methods. It is recommended to strengthen teacher support, implement active strategies, and optimize the use of technology in the classroom.

THEORETICAL FOUNDATIONS OF COMPETITIVENESS: KEYS TO ORGANIZATIONAL SUCCESS

2025-06-04T03:20:36+00:00

The objective of the research was to describe the theoretical foundations of competitiveness. Methodologically, it is classified as documentary, under a bibliographic design. The information collection was carried out through the technique of documentary observation, where different theories from authors worldwide were gathered, as well as from specialized journals, the background of other research, and with this, the information was structured for analysis. The reading reveals that business competitiveness depends on multiple interconnected factors. Innovation is consolidated as a fundamental engine for organizational growth, enabling companies to develop attractive and sustainable value propositions. Likewise, service quality and customer loyalty emerge as essential pillars to ensure persistence in highly competitive markets. The digitalization of processes and the implementation of advanced technologies represent strategic opportunities to optimize operational efficiency and strengthen competitiveness.

EMOTIONAL INTELLIGENCE OF STUDENTS FROM PUBLIC RURAL EDUCATIONAL INSTITUTIONS IN MONTERIA, CÓRDOBA, COLOMBIA

2025-06-04T03:20:37+00:00

The present work aims to describe the emotional intelligence of students from official rural educational institutions in Monteria, Córdoba, Colombia. The research is conducted as a descriptive study with a field design, contemporary cross-sectional, one-eventual, with an initial population of 354; however, due to participation situations, only 330 students from grades 10 and 11 of the official rural educational institutions in Monteria, Córdoba, Colombia, remained for the final analysis. For data collection, the survey technique was used with a scale instrument constructed by Contreras Hernández (2019a) based on the adaptation of the Trait Meta-Mood Scale (TMMS-24) by Fernández, Extremera, and Ramos (2004), which, in turn, represents a short version in Spanish of the Trait Meta-Mood Scale designed in 1995 by Salovey and Mayer, with a validity of 0.92 and reliability measured by Cronbach's alpha and Omega. The Cronbach's alpha score was 0.813, which is an excellent result as it exceeds the minimum established of 0.75. Additionally, the reliability analysis through McDonald's Omega coefficient yielded a result of 0.792, suggesting an adequate internal consistency of the instrument. For data analysis, quantitative techniques were used with descriptive statistics. The findings indicated that students have medium emotional intelligence, meaning that students are moderately aware of their emotions and those of others, can differentiate them, and use that understanding to guide their decisions and reflections.