Olga V. Rogach, E. V. F. T. M. R., N. F. Bondaletova, and N. A. Liubkina. “Public Service Corporate Culture Development: Main Problems and Trends”. Opción, Vol. 36, May 2020, pp. 724-42, https://produccioncientifica.luz.edu.ve/index.php/opcion/article/view/32008.